Help & contact
Here to help.
Today's edition is not there
Results are published by and analysis by , all year round. If the page still shows yesterday after those times, reload it once and then tell us — a late edition is a fault we want to know about.
I cannot sign in
Use the email address you joined with and the password reset link on the sign-in page. Reset messages are the only email we send you.
We no longer send a newsletter
The two daily editions used to arrive by email. They do not any more: the analysis and the results are read on the site, and email is used only for account messages — address confirmation and password resets. There is nothing to unsubscribe from, and nothing arrives in your inbox that you have to keep.
Membership and billing
Sharper Side costs $4.99 a month or $49.90 a year, billed monthly or yearly until cancelled.
Cancelling billing and deleting your account are two different things. To stop renewal, cancel in your account and check the confirmation for your paid term and the date access ends. To delete your account, contact us from your account address; we process deletion requests manually. Deletion removes your sign-in and your reading history; it is not a cancellation and does not by itself stop a payment, so cancel billing first and check the confirmation. Neither action creates a refund. If payment still appears active after cancellation, contact us from your account address so we can reconcile it with Stripe.
Account & billingWhy does checkout show a different company name?
Sharper Side is operated by BARMAJJA FOR INFORMATION TECHNOLOGY CONSULTANTS CO. L.L.C. Stripe displays that legal merchant name at checkout.
Privacy
Website measurement. The home page and the sample page carry Google’s advertising tag; the other pages do not. Where a Google Analytics destination is configured, we also measure page visits, sample views and clicks to the paid checkout. A checkout click is not a completed purchase. Account and cancellation links are not counted as new-customer checkout clicks.
Campaign labels can follow a visitor from a social link to the sample and the checkout. Our campaign labels do not contain email addresses, and our website event code does not send form contents or payment details. Google’s tag can process device and browsing information under its own policies. Actual payment and renewal status must be checked against the billing provider.
The measurement that matters is whether the readings were right, and that is published.
Your address is used to sign you in and to contact you about your account, and nothing else.
Contact Sharper Side
Include the email address on your account and a brief description of the issue. Please do not send card details.