Subscription help

Manage or cancel
your subscription.

Use Buttondown’s subscriber portal or the Unsubscribe link in your email.

Open the subscriber portal

Enter the address you subscribed with. Buttondown will email you a secure link to manage your subscription, check invoices or cancel.

Unsubscribe from an email

Every Sharper Side email carries an Unsubscribe link at the foot of it. Buttondown normally stops the emails and the renewal together when you leave the whole newsletter. Your cancellation confirmation is the record to check.

After cancellation

You may still receive an email already on its way. Check that the portal or confirmation shows the paid subscription as cancelled or scheduled to end, with no further renewal.

Billing still looks active?

Contact us from the email address you subscribed with. We will check the Buttondown and Stripe records and help resolve the mismatch. Please do not send card details.

If your email app does not open, write to info@sharperside.com. Sending a support request does not itself confirm cancellation; we will reply when it is resolved.